Frequently Asked Questions
What is the cancellation policy?
Presenters, classes, dates and times are subject to change without formal notice. We have a no refunds policy. Once a registration is submitted, it will be processed and cannot be refunded for any reason; however, a Letter of Credit or Transfer is available. A Letter of Credit is available for a $75 administrative processing fee. All requests for Letters of Credit must be submitted in writing and include the reason for cancellation. Requests must be submitted one week prior to the Revgear University event via mail, fax or email at firstname.lastname@example.org . Letters of Credit are valid for up to one year from the date of cancellation. If the Letter of Credit is not used in one year, the amount is forfeited. A Transfer of registration to another party is available for a $75 processing fee. Transfer requests must be submitted via email to email@example.com . Transfers can only be made if the new attendee is attending the same convention as the original attendee and is not already a registered attendee. RSD Events LLC. is not responsible for acts of God, nature, war, union or labor disputes, or other events out of their control.
Questions can be directed to our support staff by clicking on the “Contact” link at the top or bottom menu. You can also email us at: firstname.lastname@example.org .
RSD Events LLC
15073 Keswick Street
Van Nuys, CA 91405